Navin Shah AM, The London Assembly Member for Brent and Harrow today slammed new statistics revealing Brent and Harrow had the worst refusal rates for Dial-A-Ride journeys in London.
The statistics, released at the July Mayor’s Question Time, show the refusal rate – the percentage of journey requests turned down due to lack of capacity – in both boroughs are considerably above average. While the Londonwide average refusal rate is 7.5%, 13.8% of requests in Harrow, and 12.9% of requests in Brent were turned down.
Navin Shah said: “These statistics confirm the anecdotal evidence I hear regularly. While TfL tell us Dial-A-Ride is getting better, constituents continue experiencing problems booking a ride. I’ve written to TfL to ask for urgent targeted improvements in North West London and I’ll certainly be following this up when the Assembly next questions the Mayor.”
“Dial A Ride in North West London needs to be improved urgently. I would urge any dissatisfied customers to contact me at City Hall with their experiences and I will raise them with Transport for London.”
A concerned Tanfield Avenue resident highlighted to me an alarming transport issue that has been affecting residents who live on the road for a number of years now. I therefore wrote to residents who live on Tanfield Avenue and worked through our Brent and Harrow local London Assembly Member, Councillor Navin Shah, who at the London Mayor’s Question Time, raised the issue to Mayor Boris Johnson. See the correspondence below:
Tanfield Avenue, NW2
Question No: 748 / 2010
What measures are TfL looking at to reduce road traffic casualties and bus journey times along Tanfield Avenue NW2?
Answer from the Mayor:
The London Borough of Brent is the highway authority for Tanfield Avenue. Through the Local Implementation Plan (LIP) process, TfL provides funding to each London borough for improvements to its transport network. This includes works to reduce road traffic casualties and improve bus journey times.
Tanfield Avenue has been prioritised by the London Borough of Brent for LIP funding in 2010/11. The borough will investigate improvements to bus journey times while maintaining an emphasis on road casualty reduction.
TfL has worked closely with officers from Brent to develop proposals for Tanfield Avenue as part of a package of corridor improvements to bus route 182. Implementation of any schemes rests with Brent as the local highway authority and TfL will continue to assist the borough in this regard.
2009 has been an amazing year… With your help lets make 2010 an even better one!
A special thank you to the Dudden Hill Labour Party and the Labour Action Team, the Brent Labour Party and Council Labour Group and staff along with Councillor Navin Shah AM, Dawn Butler MP and Barry Gardiner MP and their staff for all their hard work and support.