Serious incident concerning 6,000 X-Rays at Urgent Care Centre at Central Middlesex Hospital

The Urgent Care Centre at Centre Middlesex Hospital under the hospital reconfiguration plans for North West London is due to remain and stay open 24 hours a day and 7 days a week. With Accident and Emergency services unlikely to remain at Central Middlesex Hospital, it will play an even more important role in servicing the needs of people in Brent. The Urgent Care Centre at Central Middlesex Hospital is currently outsourced to Care UK, who are a private company.

The Guardian reported in April 2012 that 6,000 X-rays in the possession of Care UK from Central Middlesex Hospital had not been processed. It was logged as a serious incident and investigated.

It was revealed at the recent Health Partnerships Overview and Scrutiny meeting that Care UK knew about the unprocessed X-rays for two weeks and only took an urgent course of action once NHS Brent found out and pressed them on this issue. The NHS Brent representative at the meeting said that they were ‘disappointed’ with Care UK’s response. Sadly, a Care UK representative did not attend the meeting.

Furthermore, it was revealed that the contract does not allow NHS Brent to enforce any fines or penalties on Care UK for their misdemeanour. This lesson must be learned and a penalty should be included in the next contract. Alternative providers must also be explored.

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Health Partnerships Overview and Scrutiny and North West London Hospital Reconfiguration

Dr Mark Spencer, Lead Medical Director for Shaping a Healthier Future which proposes to make Central Middlesex Hospital into an Elective Hospital rather a Major Hospital was at the Health Partnerships Overview and Scrutiny meeting last night at Brent Town Hall. He said that no decision had been finalised. However, he admitted that there would only be change to the proposals and preferred option A if something has been left out or if there was a gap identified somewhere that needed to be filled.

Sadly, it appears that there is little room for manoeuvre on these proposals.

North West London light railway receives overwhelming local Labour support

The Brent Labour Party showed overwhelming support to the North West London light railway system. The scheme can be built on networks that already exist. Sadly, the Brent cross development put forward in Barnet would build over this potential network.

Read Cllr Shafique Choudhary’s take on it here – LINK –  with more information on something that would be brilliant to have for Brent residents.

Navin Shah AM slams worst Dial-A-Ride statistics in London

Navin Shah AM, The London Assembly Member for Brent and Harrow today slammed new statistics revealing Brent and Harrow had the worst refusal rates for Dial-A-Ride journeys in London.

source: BBC

The statistics, released at the July Mayor’s Question Time, show the refusal rate – the percentage of journey requests turned down due to lack of capacity – in both boroughs are considerably above average. While the Londonwide average refusal rate is 7.5%, 13.8% of requests in Harrow, and 12.9% of requests in Brent were turned down.

Navin Shah said: “These statistics confirm the anecdotal evidence I hear regularly. While TfL tell us Dial-A-Ride is getting better, constituents continue experiencing problems booking a ride. I’ve written to TfL to ask for urgent targeted improvements in North West London and I’ll certainly be following this up when the Assembly next questions the Mayor.”

“Dial A Ride in North West London needs to be improved urgently. I would urge any dissatisfied customers to contact me at City Hall with their experiences and I will raise them with Transport for London.”